Frequently Asked Questions

the product should be ideally delivered to you within 7 working days. But in case of any unforeseen delay, we will be sure to inform you beforehand regarding the same.

YES. It is that simple. Once you fill the google form with the pictures of the clothing, our team will inspect the same. We will also send you an email or call to confirm the pricing, and if everything looks legit, you have already become a seller on Restore!

Yes, you decide the price of your clothes. Although, based on the data and surveys that we have done, you have a higher chances of selling if you keep your price in a fair range of 25-45% of the original cost, depending upon the condition of the apparel. Please be sure, that if you are apparel is not sold within 3 months of being active on the website, we will either ask you to reassess the cost of the product or remove it from the website.

It depends, once your product has been bought on our website, you have 48 hours to get it verified from our team. We will mostly do this on video call or ask you to ship the product to our headquarter. If you verify it on video call, we would ask you to directly ship the product to the buyer. In either case, all you have to do is print out the shipping details that we send you and make the product ready for shipping!

Once your apparel has been bought, we verify the product by requesting you either ship it to us or have it verified on a video call. If you are shipping it to us and the product does not match the said description, in order to maintain the quality of the platform, we levy a 5% cost deduction penalty on any of the remaining products or we do not refund the shipping cost. Every time the apparel does not match the description, We will put a penalty count on your account. After 3 penalties, you shall no longer be able to sell clothes on restore and your account will be blocked.